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How to Join with your computer

  • Updated

This guide gives step-by-step instructions on how to get connected to audio and video using the JackTrip Desktop app and your browser.

The desktop app handles the audio connection to JackTrip, and the browser handles the video connection.

Download JackTrip

Download the JackTrip app according to your operating system.

You'll also be prompted to download and install the latest version of JackTrip the first time you try to join a Studio.

Connect your hardware

Connect your audio gear to your computer with a USB cable, and connect your computer to your router with an ethernet cable (Wifi doesn't really work). Use headphones to prevent feedback loops!

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Make sure to get the latest drivers for your audio device from your device manufacturer.

 

Other setup notes:

  • Use a wired ethernet connection to the internet. We recommend these adapters from UGreen: USB 3.0 or Thunderbolt 3.
  • Use headphones to prevent a feedback loop!

Install JackTrip

  1. Launch the installer we just downloaded
  2. Follow the installer prompts
  3. When it asks you if you’d like to log in with your Virtual Studio account, say YES
  4. Create an account if you don’t already have one
  5. Accept app permissions if prompted (Especially on MacOS- you need the microphone permission!)

Connect to a Studio

The easiest way to connect to both audio and video for a studio is by following the invite link or by clicking "Join" on the studio itself at app.jacktrip.org/studios

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Invite links go to a preview page which helps connect both audio and video. Here’s what it looks like:

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  1. Select your preferred camera (or turn video off)
  2. Connect your JackTrip app (or bridge) to the Studio
  3. Click “Join Studio” once the audio connection is established

Here’s what the preview page looks like once you have audio connected through the JackTrip Desktop App.

Preview Page with audio connected
 

Invite other people

Whenever you're connected to a studio, you can invite other people by sending them the invite link.

Clicking "Invite" will copy the link to your clipboard, which you can then send to someone else. They'll be added to the studio subscriber list and prompted to download the App to get connected.

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Hosting your own studio

Want to host your own studio? Check out How to Host a Studio

 

Joining with a JackTrip Bridge

If you have a bridge, you should instead read How to Join with a JackTrip bridge. You do not need to install the JackTrip Desktop app if you have a bridge.

 

Getting support

We’re dealing with some cutting edge stuff. If anything goes wrong, never fear! We’ve got you covered.

Check out our help site: https://help.jacktrip.org/ 

Submit a support ticket: https://help.jacktrip.org/hc/en-us/requests/new

Or you can email support@jacktrip.org

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