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How to Join with your computer

  • Updated

This guide gives step-by-step instructions on how to get setup and connected with the JackTrip App on your computer.

Download JackTrip

Download the JackTrip app according to your operating system.

Connect your stuff

Connect your audio gear to your computer with a USB cable, and connect your computer to your router with an ethernet cable (Wifi doesn't really work).

Use headphones to prevent feedback loops!

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It's always good practice to get the latest drivers for your audio device from your device manufacturer.

For more info about compatible USB devices, check out Tested Audio Interfaces or Sound Cards

Other setup notes:

  • Use a wired ethernet connection to the internet. We recommend these adapters from UGreen: USB 3.0 or Thunderbolt 3.
  • Use headphones to prevent a feedback loop
  • Some settings changes made to actively-running studios (eg. “Buffer Size”, “Sample Rate”, “Type”, etc.) will cause the desktop client to disconnect - simply click “Connect” again to rejoin the session

Install JackTrip

  1. Launch the installer we just downloaded
  2. Follow the installer prompts
  3. When it asks you if you’d like to log in with your Virtual Studio account, say YES
  4. Create an account if you don’t already have one
  5. Accept app permissions if prompted (Especially on MacOS- you need the microphone permission!)

Connect to a Studio

After you finish logging in an selecting audio devices, you should see something like this:

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Click “Join” to connect to a studio.

If the studio you want to join isn’t running, tell your host to start it!
If it’s already running, tell them to send you the invite link!

If you'd like to host your own studio, check out How to Host a Studio

That’s all, happy jamming!

 

A few notes for Windows Users

You need an ASIO driver to get low latency on Windows. It’s just how it is. Check your device manufacturers drivers and download the latest ASIO-supported driver available. Third-party ASIO solutions like ASIO4ALL may work, but are not officially supported. It's always good practice to get the latest drivers for your audio device from your device manufacturer!

Using multiple audio applications simultaneously can really mess up audio on Windows, and sometimes causes a crash. Leave zoom audio and close other audio-using applications while using JackTrip.

 

Joining with a JackTrip Bridge

If you have a bridge, you should instead read How to Join with a JackTrip bridge

 

Hosting your own studio

Want to host your own studio? Check out How to Host a Studio

 

Getting support

We’re dealing with some cutting edge stuff. If anything goes wrong, never fear! We’ve got you covered.

Check out our help site: https://help.jacktrip.org/ 

Submit a support ticket: https://help.jacktrip.org/hc/en-us/requests/new

Or you can email support@jacktrip.org

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