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Step 2 (Pre-built Virtual Studio): Plugging it all in

Comments

2 comments

  • Annlarry

    > it can take 1-2 minutes for it to update the MicroSD card

    The instructions do not specify a maximum wait time beyond which we should assume there is a problem.  In our case, we have waited over five minutes and are still waiting.

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  • Andrew Forsyth

    Hey there Ann- so, you didn't get solid red lights within 5 minutes of plugging in the power? That sounds like too long. In this case, I would try unplugging power, wait 30s, plug it back in, and wait another 2 minutes for the red lights.

    If you're not getting any lights at all, there's definitely an issue! If so, you can file a support request here to get additional help: https://help.jacktrip.org/hc/en-us/requests/new

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